Careers Meadows Landscape Supply
Office/ Yard Customer Service Representative
We are a busy landscape and construction supply yard specializing in bricks, slabs, pavers, natural stone, and bulk materials. We are seeking motivated, reliable, and detail-oriented individuals to join our team.
This is a hands-on position with training provided as well as opportunities for growth and to learn multiple roles.
We are looking for seasonal, part time/full-time work based on abilities and competencies of candidate. Becoming proficient in multiple job positions will increase wage package.
This position offers the opportunity to work in a dynamic environment supporting essential office, yard, and delivery operations. Candidates should be prepared for some physically demanding work when required; and committed to maintaining a safe and efficient workplace.
Office (main) Responsibilities
- Process customer transactions at the till
- Take customers delivery orders via phone, online, and in person
- Answer phone calls and respond to emails professionally
- Prepare invoices, receipts, and delivery paperwork
- Maintain organized filing systems (digital and physical)
- Coordinate order details and communicate effectively between yard and office
- Tare in and weigh out all trucks and vehicles on the scale.
- Create digitalized documents through use of Microsoft and other software
- Assist with order entry, documentation, and general administrative tasks
- Perform routine cleaning duties to maintain a clean, organized, and professional office environment
- Handle customer, financial, and internal company information with discretion and maintain strict confidentiality in all office operations.
- Switching between supply and scale office to work when needed
- Additional duties/responsibilities may be assigned based on perception and retention.
Yard (additional) Responsibilities
- Direct traffic in yard
- Assist customers/staff with palletized/bulk products
- Use forklifts/ loaders (when required) for yard support
- Perform general yard work such as preparing orders, assist with incoming and outgoing shipments, cleanup and housekeeping; and general other yard work as needed
- Perform daily vehicle walk-around inspections (when required)
- Perform heavy lifting for order fulfillment and stock movement
Requirements
- Valid Class 5 Driver’s License required
- Ability to work outdoors in various weather conditions when needed
- Basic computer and cash handling skills for point-of-sale transactions
- Ability to work in a fast-paced, team-oriented environment
- Takes direction as well as complete tasks independently
- Strong organizational and detail-oriented skills, with the ability to manage competing priorities and adapt efficiently in a fast-paced, changing environment.
- Completing duties accurately, professionally, and in a timely manner
- Reliable, punctual, and strong work ethic
- Previous office experience is an asset (not required)
- Previous outside yard supply experience (not required)
- Ability for some physically demanding/heavy lifting tasks whilst maintaining safety procedures
- Must be willing to work weekend
Job Types
Full-Time, Part-Time, Casual, Permanent, Temporary
Salary
Starting wage – $18.25-$21.00 per hour – Rate depending on specific abilities and experience. Becoming proficient in multiple job positions will increase wage package.
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